Dr. Francis has been my mom's doctor for well over a year and he has been great at explaining what is going on. And most importantly, giving her shots in the eye, which can be very scary. His bedside manner is incredible and he always makes sure she is not uncomfortable in any way
I came to Dr. Francis a while back because I was having problems with my eyes and detached retinas in both eyes. He treated me in a very professional manner and was very upfront. He explained everything in a way that I could understand. 100% 5-star satisfaction.
I had Dr. Francis take care of my eyes at NorthShore and when he left I went all the way out to Addison to continue my care with him. I have great confidence in his care.
Takes time to explain his findings and what it means. His quiet, competent demeanor is very reassuring.
Dr. Francis is a good doctor, he does just like his care philosophy: “I am dedicated to providing all of my patients with the highest quality medical care possible. ” He treats patients with his intelligence, experience, and carefully explaining and reassuring them when they most need care and understanding. He writes detailed instructions and recommendations after every visit, so I felt more confident under his treatments and suggestions for my wet AMD. I will be forever grateful for his team and for Dr. Francis’s perseverance, and great knowledge.
Dr Francis has been great! it was clear that the office was busy when I was there but the time he spent with me did not feel rushed at all. clearly explained everything in language I could understand and answered all questions and clarified anything I didn’t understand. truly a GREAT doctor.